FREQUENT ASKED QUESTIONS

WHY CHOOSE US?

We are a cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

ARE YOU INSURED?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

WHAT ABOUT PETS?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere, they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

IS A LONG TERM CONTRACT REQUIRED FOR SERVICE? 

Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required. 

HOW LONG HAVE YOU BEEN CLEANING PLACES? 

We have been providing professional house cleaning services since 2007. 

WHAT TOWNS DO YOU SERVICE?  

We provide cleaning services for the entire Southwest Florida

DO YOU FURNISH THE CLEANING SUPPLIES?   

Yes. We furnish everything needed to clean your home free of charge. 

WHAT SHOULD I EXPECT  ON MY FIRST APPOINTMENT? 

 We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster. 

DO I NEED TO DO ANYTHING BEFORE YOU ARRIVE?    

The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items," like toys and clothes. 

DO I NEED TO BE HOME THE DAY OF CLEANING?     

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed! 

CAN I SKIP ONE APPOINTMENT?      

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it altogether. 

HOW WILL YOU ENTER TO MY HOME?       

We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a doormat on the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.